Terms & Conditions

Last Updated: July 2026

Welcome to Morvinandan Design. These Terms & Conditions govern your use of our website and the purchase of products offered through our online store.

By accessing, browsing, or placing an order through Morvinandan Design, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website.

1. About Morvinandan Design

Morvinandan Design, founded and managed by Pooja Ora, is an online clothing and ethnic fashion brand offering a curated collection of sarees and traditional Indian wear, including Banarasi silk, Munga silk, chiffon sarees, handwork designs, zari weaving, and other ethnic fashion products.

We reserve the right to update our product range, website content, prices, policies, and services whenever necessary.

2. Product Information

We make every reasonable effort to display accurate product descriptions, colours, fabrics, designs, measurements, and other relevant information on our website.

However, please note that:

  • Actual product colours may vary slightly due to photography, lighting conditions, screen brightness, or individual device display settings.

  • Handmade, handwoven, printed, dyed, embroidered, or artisan-crafted products may have minor variations in colour, weaving, motifs, patterns, or finishing. Such natural variations may be part of the uniqueness of handcrafted products.

  • Product availability is subject to stock and may change without prior notice.

We recommend carefully reviewing the product description and available details before placing an order.

3. Pricing

All product prices displayed on our website are subject to change without prior notice.

The final amount payable, including any applicable taxes, shipping charges, discounts, or other fees, will be displayed during checkout where applicable.

In the event of an obvious pricing, technical, or listing error, Morvinandan Design reserves the right to correct the error and, where necessary, cancel or contact the customer regarding an affected order.

4. Orders & Order Acceptance

When you place an order through our website, you agree to provide accurate and complete information, including your name, contact details, billing information, and delivery address.

After an order is placed, you may receive an order confirmation. Receipt of an order confirmation does not necessarily mean that the order has been finally accepted or dispatched.

We reserve the right to cancel or refuse an order in situations including, but not limited to:

  • Product being unavailable or out of stock.

  • Incorrect pricing or product information.

  • Payment failure or unsuccessful payment verification.

  • Incomplete or incorrect customer information.

  • Suspected fraudulent or unauthorized transactions.

  • Delivery being unavailable at the provided location.

If payment has already been successfully received for an order that we subsequently cancel, any applicable refund will be processed according to our refund policy and the original payment method, where applicable.

5. Payments

Customers must use the payment methods available on our website at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments may be processed through third-party payment gateways or financial service providers. Morvinandan Design is not responsible for temporary payment gateway failures, banking delays, or technical issues outside our reasonable control.

Never share sensitive banking information, OTPs, passwords, or PINs with anyone claiming to represent Morvinandan Design.

6. Shipping & Delivery

We aim to process and deliver orders within the estimated timeframe communicated on our website or during the ordering process.

Our typical estimated delivery timeframe may be approximately 5–7 business days, depending on the delivery location, order processing, product availability, courier partner, and other circumstances.

Delivery estimates are approximate and are not guaranteed delivery dates. Delays may occasionally occur due to circumstances such as courier disruptions, weather conditions, public holidays, strikes, natural events, incorrect addresses, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address and contact information.

7. Order Cancellation

Order cancellation requests should be submitted as soon as possible after placing an order.

Once an order has been processed, packed, shipped, or handed over to the courier partner, cancellation may not always be possible.

Any cancellation eligibility and applicable refund will be handled according to our current Cancellation and Refund Policy.

Morvinandan Design reserves the right to cancel an order where necessary due to stock issues, payment problems, incorrect pricing, suspected fraud, or other operational reasons.

8. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to the eligibility conditions and procedures stated in our Return, Exchange & Refund Policy available on the website.

Customers should carefully review that policy before making a purchase.

Products may be ineligible for return or exchange in certain circumstances, including where an item has been used, worn, washed, altered, damaged after delivery, or returned without its original condition, packaging, tags, or accessories, subject to applicable law and our published policy.

If you receive an incorrect, damaged, or defective product, please contact us within the timeframe specified in our Return & Refund Policy and provide the required order details and supporting evidence.

Nothing in these Terms is intended to limit any rights available to consumers under applicable law.

9. Saree & Handcrafted Product Disclaimer

Many products sold by Morvinandan Design may involve traditional weaving, handwork, printing, embroidery, zari work, dyeing, or artisan craftsmanship.

Minor irregularities or variations in weave, motifs, colour, texture, embroidery, print placement, zari, or finishing may naturally occur and can be characteristics of handcrafted or traditionally produced items rather than manufacturing defects.

Product colours may also appear slightly different depending on photography and screen settings.

10. Intellectual Property Rights

All content available on the Morvinandan Design website, including but not limited to:

  • Brand name and logo

  • Product photographs

  • Graphics and banners

  • Website design

  • Written content and product descriptions

  • Artwork and other original materials

may be owned by, licensed to, or lawfully used by Morvinandan Design and may be protected by applicable intellectual property laws.

You may not copy, reproduce, republish, distribute, commercially exploit, or use protected website content without appropriate authorization.

11. Website Use

You agree not to misuse our website or engage in activities that could damage, disable, interfere with, or compromise the security or functionality of the website.

You must not attempt to gain unauthorized access to our website, servers, customer accounts, databases, or other restricted systems.

Use of the website for fraudulent, unlawful, abusive, or malicious purposes is prohibited.

12. Customer Accounts

If our website allows customers to create accounts, you are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

Please notify us promptly if you suspect unauthorized access to your account.

We reserve the right to restrict or suspend accounts involved in suspected fraudulent, abusive, or unlawful activities, subject to applicable law.

13. Promotions, Discounts & Coupon Codes

Promotional offers, sales, coupon codes, and discounts may be subject to specific eligibility requirements, validity periods, minimum purchase amounts, product exclusions, or other conditions.

Unless specifically stated otherwise, promotional offers cannot necessarily be combined with other discounts.

Morvinandan Design reserves the right to modify or discontinue promotions where reasonably necessary, subject to applicable law and any commitments already made to customers.

14. Third-Party Services

Our website may use or provide access to third-party services, including payment gateways, courier providers, analytics services, or external websites.

These third-party services may operate under their own terms and privacy policies. Morvinandan Design is not responsible for third-party websites or services outside our reasonable control.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Morvinandan Design will not be liable for indirect, incidental, or consequential losses resulting from the use or inability to use our website or services where such losses are outside our reasonable control.

Nothing in these Terms excludes or limits liability or consumer rights where such exclusion or limitation is prohibited by applicable law.

16. Privacy

Your privacy is important to us. Personal information collected through our website is handled in accordance with our Privacy Policy and applicable legal requirements.

By using our website, you acknowledge that certain information may be collected and processed as necessary to provide services, process orders, arrange delivery, communicate with you, prevent fraud, and comply with legal obligations.

17. Changes to These Terms

Morvinandan Design reserves the right to update or modify these Terms & Conditions when necessary.

Any revised terms will be published on this page with an updated “Last Updated” date. Your continued use of the website after changes become effective will be subject to the updated Terms, to the extent permitted by applicable law.

18. Governing Law

These Terms & Conditions will be governed by and interpreted in accordance with the applicable laws of India.

Any disputes will be subject to the applicable jurisdiction and consumer protection laws in India. Specific jurisdiction details may be added based on Morvinandan Design’s registered business location.

19. Contact Us

If you have any questions regarding these Terms & Conditions, your order, or our services, please contact us through the official contact details provided on our website:

Morvinandan Design
Founder: Pooja Ora
Website: morvinandandesign.com
Email: [Add your official business email]
Phone/WhatsApp: [Add your customer support number]
Business Address: [Add your registered/business address]

By using our website and placing an order with Morvinandan Design, you agree to these Terms & Conditions.